PRE-ORDER POLICY

A FULL AMOUNT OR DEPOSITS OF PAYMENT IS REQUIRED ON PRE-ORDERS
SHIPPING OF PRE-ORDERS IS COMMONLY BETWEEN 2 - 12 WEEKS. EXPECTED DELIVERY DATE WILL BE LIST ON THE WEBSITE.
DELAYS CAN OCCUR RESULTING FROM CIRCUMSTANCES BEYOND OUR CONTROL
ORDERS ARE CONSIDERED FINAL ONCE THE PAYMENT IS RECEIVED
PRE-ORDERS CAN BE CANCELLED, RETURNED OR REFUNDED BUT 15% CANCELLATION COST WILL APPLIED.
MAKING A FULL PAYMENT MAKES YOU BOUND BY THE TERMS AND CONDITIONS OF THIS PRE-ORDER SALE.
PRE-ORDER PROCESS:

At the time of purchase you were made aware the product was a pre-order, and there was a wait on the product and you agreed to the terms set out on this Website.
You have viewed the product in person or online and accept the sizing, color.
You are aware of the total costs.
The approximate lead times are between 2 -12 weeks* .we will list the expect delivery day on the website.
Delivery & Assembly could be subject to additional costs depending on the product.

CANCELLATION:

All pre-orders are classified as custom orders and as such you will forfeit part of your money if you choose to cancel your order.
Pre-orders can take between 2 – 12 weeks to arrive in our ports and could be held for longer periods for Australian custom clearances, inclement weather, strikes and other issues that may arise which are out of our control.
Pre-orders can be carried out on our website or in store.
By paying all of the order, the customer agrees to accept the Terms and Conditions set out on this page and other relevant T&Cs pages.
The customer is aware that they are receiving a discount for a pre-orders purchase.
When the pre-order is accepted and ordered, the customer is liable to lock in the sale contract.

PRE-ORDER POLICY FAQ:

Are there any differences between "Pre-ordered" products and "Buy Now" products?

Absolutely not, they are identical in every way except "Buy Now" products are shipped within 1-4 days.

Can I cancel a Pre-Order?

PRE-ORDERS CAN BE CANCELLED, RETURNED OR REFUNDED BUT 15% CANCELLATION COST WILL APPLY.

How long will the shipment take?

Pre-ordered items are expected to be delivered 2-12 weeks from the date of purchase. we will list the expect delivery day on the website.

Please note with pre-ordering we are only able to advise of the expected arrival date into Australia as advised by the supplier.